Last Updated: 25/03/2025
1. Introduction
Welcome to Limitless Technologies.
Limitless Technologies (“us,” “we,” or “our”) operates https://limitless-tech.ai (the “Service”).
This Privacy Policy explains how we collect, use, safeguard, and disclose your personal information when you use our Service, in compliance with Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data Protection, as well as applicable international data protection laws such as the General Data Protection Regulation (GDPR).
By accessing or using our Service, you consent to the collection and use of your information in accordance with this policy.
Our Terms and Conditions govern the use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).
2. Definitions
SERVICE refers to the https://limitless-tech.ai website operated by Limitless Technologies.
- PERSONAL DATA means data about an individual who can be identified from that data (or from other information either in our possession or likely to come into our possession).
- USAGE DATA is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
- COOKIES are small files stored on your device (computer or mobile device) that track and collect certain information.
- DATA CONTROLLER refers to a natural or legal person who determines the purposes and manner in which personal data is processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
- DATA PROCESSORS (OR SERVICE PROVIDERS) refers to any natural or legal person who processes data on behalf of the Data Controller. We may use third-party Service Providers to process your data more effectively.
- DATA SUBJECT refers to any living individual who is the subject of Personal Data.
- THE USER refers to the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
- API (Application Programming Interface) is a set of rules and protocols that allows different software applications to communicate with each other. It defines how requests and responses should be structured, enabling seamless integration between systems, services, and third-party applications.
- AWS (Amazon Web Services) is a cloud computing platform provided by Amazon, offering a range of services such as computing power, storage, databases, machine learning, and security. AWS enables businesses to host applications, manage infrastructure, and scale services efficiently through a global network of data centers.
- GDPR (General Data Protection Regulation) is a European Union regulation that governs the collection, processing, and protection of personal data of individuals within the EU/EEA. It grants users rights over their data, including access, correction, deletion, and portability.
3. Information Collection and Use
3.1 Types of Data Collected
A. Personal Data
We may collect personal data, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Physical Address (City, Country, Province/District, ZIP Code)
- Cookies and Usage Data
Legal Basis for Collection:
- To provide and maintain our services
- To comply with legal obligations
- To perform a contract with you
- Based on your explicit consent, where required
You may withdraw your consent at any time by contacting us at hello@limitless-tech.ai.
B. Sensitive Data
If we collect sensitive data (e.g., health data, biometric data), we comply with Lebanese Law No. 81/2018 and obtain necessary approvals.
C. Usage Data
We automatically collect data when you use our Service, including:
- IP address
- Device and browser type
- Pages visited and session duration
- Geolocation data (if enabled)
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences in your browser settings.
4. Platform Data Processing
As an AI-driven business technologies provider, we process and store:
4.1 AI Models & Data Processing
We retain AI-related data such as:
- Training datasets and structured dialogues
- AI model parameters and configurations
4.2 Communications Data
We may process:
- Phone numbers or IPs involved in communications
- Call metadata (e.g., timestamps, duration, status)
- Conversation logs (if AI-assisted chat is enabled)
4.3 Third-Party Integrations
To improve services, we may store:
- API keys and access tokens (encrypted)
- User credentials for third-party applications
Data is deleted when no longer needed or upon request.
5. Use of Data
We use collected data for:
- Providing and maintaining our Service
- Improving and personalizing user experience
- Customer support and communications
- Fraud prevention and security
- Compliance with legal obligations
6. Data Retention & Deletion
We retain personal data only for as long as necessary for:
- Operational purposes
- Legal and regulatory compliance
You can request deletion of your data at hello@limitless-tech.ai
7. Data Transfers & Security
Your data may be stored or processed outside Lebanon. We implement:
- Encryption and access control
- Secure data transfer protocols
- Compliance with cross-border data transfer laws
8. Disclosure of Data
8.1 Legal Compliance
We may disclose data:
- If required by Lebanese authorities under Law No. 81/2018
- In response to a court order or legal request
8.2 Business Transactions
If Limitless Technologies undergoes a merger, acquisition, or asset sale, your data may be transferred.
8.3 Protection of Rights
We may disclose data to protect Limitless Technologies, our users, or comply with security measures.
9. Your Data Protection Rights
9.1 Rights Under Lebanese Law No. 81/2018
If you are in Lebanon, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Object to processing under certain conditions
- Request deletion of your data
9.2 GDPR Rights (For EU Users)
If you are in the EU/EEA, you have additional rights under GDPR, including:
- Right to data portability
- Right to restrict processing
- Right to withdraw consent
To exercise your rights, email hello@limitless-tech.ai
10. Service Providers & Third-Party Tools
We work with third-party providers for:
- Hosting (e.g., AWS, Google Cloud)
- Analytics (e.g., Google Analytics, Mixpanel)
- AI services
These providers only process your data as instructed by us.
11. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page, and we will notify you if significant updates occur.
12. Contact Us
For questions about this Privacy Policy, contact us at: